Recently, JD.com officially launched the "No Slimming and Compensation" service, providing users who purchase specific weight loss drugs with a risk-free experience to ensure that users can achieve satisfactory results during use. If the weight does not reach the expected drop, the user can apply for a compensation of up to 600 yuan.

Overweight and obesity not only affect personal image, but are also closely related to various chronic diseases such as cardiovascular disease, diabetes, and hypertension, bringing heavy health and economic burdens to patients. For overweight and obese patients, the pain points of weight management are particularly prominent. The traditional weight loss method has limited effect and is difficult to persist; although the drug treatment is effective, patients often have doubts about the effect of the drug, worried that they will not be able to achieve their expected goals after investing time and money.

In order to actively respond to the National Health Commission’s “Weight Management Year” activities and help more people complete weight management scientifically and effectively, JD.com’s purchase of medicine officially launched the “No Thin Compensation Compensation” service. This is an official guarantee service provided by JD.com to consumers. After purchasing products with the label "No Slimming and Compensation", users will use the medicine correctly according to the doctor's order or drug instructions. If their weight does not reach the expected drop, they can apply for a compensation of up to 600 yuan. At the same time, JD.com will also return the postage that the user has at his own expense. The service is valid from April 1, 2025 to December 31, 2025.

This "no thinness and compensation" service covers all 5 specifications of Noheying (Smegglutide injection) and all 4 specifications of Mufengda (Telpopeptide injection). Users need to submit an application in the JD APP and send back the product outer packaging, injection pen and physical examination report. After the platform is approved, the compensation amount will be distributed to the user's "JD Wallet" within 7 working days.

The launch of the "no weight loss compensation" service is a new exploration of JD.com's medical and health services. By providing risk-free experience guarantee, JD.com hopes to help more users achieve the goal of healthy weight loss while promoting the improvement of industry service standards.

A relevant person in charge of JD.com Pharmaceutical Buying said: "We always focus on user needs and are committed to providing consumers with better quality and more reliable health services. In the future, we will continue to optimize service content to protect users' health."

[Editor in charge: Wang Yuqi]