Xinhuanet, Beijing, April 8 (Reporter Wang Ying) The reporter learned from China Railway Express Co., Ltd. that starting from April 8, the railway department will pilot the high-speed rail pet consignment service of "isolated transportation, separation of people and pets, and dedicated care" in some trains in the Beijing-Shanghai High-speed Railway. Railway 12306 simultaneously launched the "pet consignment" function, and passengers make online reservations 2 days in advance or above. After the appointment is successful, one cat and dog pet can be consigned with the same car that is domesticated in the family and in good health, with a single weight of no more than 15 kilograms and a shoulder height of no more than 40 cm.

  According to a relevant person in charge of China Railway Express, the railway department continues to deepen the supply-side structural reform of transportation, actively adapt to the diversified travel needs of the majority of passengers. On the basis of extensive listening to passengers' opinions and in-depth market surveys, after professional testing and evaluation, starting from April 8, high-speed rail pet consignment services will be piloted on 10 trains including G119/118, G121/122, G127, G134, G183/184, G195/196, etc. between five stations including Beijing-Shanghai High-speed Railway, including Beijing South, Jinan West, Nanjing South, Shanghai Hongqiao, and Hangzhou East .

  The person in charge introduced that high-speed rail pet consignment is subject to "isolation and transportation, separation of people and pets, and special care".

  First, special equipment is used to implement isolation transportation. The self-developed special high-speed rail pet transport box with its own functions of air circulation, oxygen content and temperature and humidity monitoring, noise reduction, and smell removal are put into use. The pets are stored in the pet transport box throughout the journey and placed in the train high-speed rail express cabinet, which can effectively prevent the impact of pets' skids, odors and calls on the internal environment of the train.

  The second is to store it independently throughout the whole process, and separate people and pets. Each train is equipped with a set of high-speed rail express cabinets for storing pet transport boxes, which are generally located at one end of the central car and are relatively isolated from the passenger's passenger space. The staff did not unbox the entire process to ensure the good environment in the car and the safety of pets.

  The third is to strengthen monitoring and inspection and implement dedicated personnel to take care of them. Staff observe the status of the pet through the monitoring system of the pet transport box, inspect and inspect regularly, with no more than 2 hours apart. Appropriate drinking water is added to the pet according to the situation and will not be fed. The shipper cannot visit the pet. After one consignment is completed, the staff will clean and disinfect the pet transport box in time, and fully clean and disinfect the high-speed rail express cabinet after the train arrives.

  How to apply for high-speed rail pet consignment service?

  The reporter learned that the pilot high-speed rail pet consignment service implements the rule of "pets and pets are departing and arrive at the same time". Passengers can check the corresponding train through the "pet consignment" function of the railway 12306 client, purchase tickets 2 days in advance and make an online reservation for pet consignment service for the same car.

  After the appointment is successful, the passenger will take the pet, the valid ID card for purchasing tickets and the "Animal Quarantine Quarantine Certificate" at the agreed time before boarding the bus, and go to the China Railway Express Operation Department at the high-speed rail station to complete the consignment procedures. After arriving at the destination station, passengers will receive their pets based on text messages or phone calls.

  How is the charge for high-speed rail pet consignment services?

  According to reports, the pilot high-speed rail pet consignment service is priced according to the transportation mileage tier, with a 30% discount at the initial stage, and a basic insurance with an insured amount of 2,000 yuan is also given. The railway department reminds that if passengers need to obtain more information on high-speed rail pet consignment services, they can call the customer service hotlines 12306 and 95572, or check it on the railway 12306 client. During the pilot period, the railway department will widely listen to the opinions and suggestions of passengers, continue to improve high-speed rail pet consignment services, and provide more convenience for passengers to travel.

[Editor in charge: Wang Ying]