Recently, the China Index Academy released the "2025 Research Report on the Top 100 Property Service Enterprises in China", showing that the current property management industry has changed from "high-speed growth" to "high-quality development". In 2024, the development strategy of the top 100 enterprises will change from "expanding scale" to "increasing performance". At the same time, enterprises have dig deep into the "property +" trillion blue ocean, and are driven by smart technology and talent optimization.

  From the perspective of operating performance, in 2024, the average revenue of the top 100 companies increased slightly, and differentiated between different types of companies. From the perspective of revenue structure, enterprises continue to consolidate their main business, and the proportion of basic property service revenue in total revenue has further increased. At the same time, the top 100 enterprises mainly carry out community value-added services around the three types of needs of "space", "assets" and "people", and adhere to the strategic development principle of "contraction and focus".

  From the perspective of management scale, property companies have transformed their development strategies, focused on high-quality projects, established a dynamic optimization and adjustment mechanism, and changed from pursuing "scale" to pursuing "efficiency", and focused on improving "quality". In the face of market competition, the top 100 companies actively expand high-quality existing residential projects, and further expand the service boundaries to non-residential tracks. At the same time, combining their own resource endowments and competitive advantages, they continuously improve the focus accuracy, so that high-quality resources can be invested as much as possible in the most core and most profitable areas, give full play to the advantages of intensiveness, and reasonably optimize the layout.

  From the perspective of service quality, property companies comprehensively improve service quality from multiple angles. The top 100 enterprises have reduced corporate costs, improved operational efficiency and improved service quality through the construction of standardized systems. New technology has brought technological innovation to the property service industry. The top 100 companies have improved the efficiency of property services and the accuracy of environmental management through the innovation of hardware technology; and laid an important foundation for improving service quality and efficiency through the application of software technology.

  From the perspective of development potential, the top 100 companies focus on professional segmentation tracks based on their own strategic directions to further explore market space. While providing basic property management services, we will in-depth explore community value-added services around the "family life cycle" and "diverse life scenarios", meet the diverse living needs of owners, and explore larger market service space.

  With the gradual development of the industry and the continuous deepening of technological application, property management is constantly advancing and transforming from "spatial management" to "service ecology".

[Editor in charge: Nie Jing]